Your Building Failed a Radio Coverage Test: What to Do Next

Collect the test report and any written notice, then confirm what failed and what the issuing authority expects next. A failed radio coverage test identifies a problem to investigate; it does not, by itself, define the equipment or full project scope.

Build a clear record of the problem

Ask the authority to clarify any missing or ambiguous instructions. Preserve the original report so the provider and authority can work from the same findings.

• Building address, occupancy, floor plans and relevant project changes.
• Test date, method, public-safety radio systems evaluated and reported deficiencies.
• Any existing enhancement system and its previous records.
• The notice, issuing authority, stated response date and requested next action.

Define the next scope decision

Clarify whether the finding concerns baseline building coverage, an existing system fault or a completed installation’s acceptance test. Ask a qualified provider what further assessment is needed and how its results will inform design, repair or other follow-up.

If a bi-directional amplifier (BDA) or broader emergency responder communication enhancement system (ERCES) is proposed, request a written scope with responsibilities, exclusions and completion criteria.

Fort Lauderdale: a local example

Fort Lauderdale directs owners with a failed Delivered Audio Quality (DAQ) test or citation to discuss the results with its Telecommunications Coordinator at BDA@FortLauderdale.gov. Its guidance then describes contractor evaluation, plan review, installation/testing and follow-up inspection. This is city-specific guidance; confirm the process serving your property. Fire Prevention Bureau — BDA inspections and failed DAQ tests

Keep follow-up responsibilities visible

Record who submits documents, coordinates reviews, performs the work and requests follow-up testing. Use the applicable notice and confirmed authority instructions to track the next action.